Anti-Spill Water Bowl
NO MORE MESSY FLOORS!
Our Pet Water Bowl boasts a smart, double anti-spill design that combines a waterproof edge strip with a floating disk. This dynamic duo is your first line of defense against messy spills. When your furry friend takes a sip, these features work together to keep liquid from overflowing, ensuring that your floor remains dry and immaculate at all times.
CONTROLLED HYDRATION
The adjustable floating disk on The Pet Water Bowl is not just about spill prevention; it's also a clever tool for moderating your pet's drinking pace. As your pet extends their tongue to drink, it touches the floating plate, causing it to gently sink and allowing water to flow through the hole. This ingenious mechanism effectively slows down your pet's drinking speed, reducing the risk of gulping down water too quickly.
PREVENTS WET MOUTH
Say goodbye to the hassle of dealing with wet mouths and floors. Our innovative floating disk design of the Pet Water Bowl gives you precise control over the water level, preventing your pet's furry face from getting soaked during hydration. This means your pet's precious hair stays dry and clean, making those messy spills and splashes a thing of the past. Keep your floors looking pristine and your pet feeling comfortable.
STURDY AND SLIP RESISTANT
The thoughtful design of the Pet Water Bowl extends to the base of it, where four anti-slip mats are strategically placed at each corner. These mats ensure that the bowl stays firmly in place, even during the most enthusiastic drinking sessions. Whether you're using it at home or on the go, this Pet Water Bowl provides stability and peace of mind.
FEATURES
- FILTER: The filter was embedded under the floating dish and is detachable. Added activated carbon filter to effectively filter impurities and residual chlorine in the water. We recommend replacing the filter every 1 month.
- SPLASH-PROOF WATER BOWL: The splash-free rim and floating disk double anti-spill design can effectively prevent water from overflowing, keeping your floor dry and tidy at all times.
- ANTI-SLIP DESIGN: There are 4 anti-slip rubbers on the bottom to keep the bowl steady and prevent it from sliding around while the dog is drinking.
- FOR TRAVEL USE: The edge strip, floating disk, and anti-slip base can effectively prevent water from splashing and overflowing. Perfect for use in cars, SUVs, and trucks.
- KEEP WATER CLEAN: The floating disk could effectively prevent the dust, dirt, and pet hair from falling into the water to affect water quality.
- EASY TO CLEAN: The edge strip and floating disk are detachable, take apart the dog water bowl to clean. Rinse with water or put it on the upper rack of dishwasher.
PACKAGE INCLUDES
1x Anti-Spill Water Bowl
Refund Policy
DO YOU ACCEPT RETURNS FOR AN EXCHANGE?
Please note that we do not accept returns for exchanges or refunds. We kindly urge all our customers to carefully review the product listings and product sizes before placing an order to prevent any order discrepancies.
DO YOU ACCEPT ORDER CANCELLATIONS?
Customers may request for order cancellation only within 24 hours of placing the order. Please note that this request may also not guarantee an approval as our fulfillment center processes orders as fast as they can. We will verify first with our fulfillment team if the product has been shipped, if not then we will cancel the order.
For cancellation requests, please email us at thepetheavenhelp@gmail.com and we will reply as soon as possible.
DO YOU ACCEPT REFUND REQUESTS?
We cannot accept refund requests once we shipped the order. We will always inform our customers of any potential shipping delays.
We will only accept a refund request if the product you received is totally different from your order, different size, or different color. We can also reship the correct product for FREE.
However, please note that we are strict with the following conditions:
- The item is from our store
- The item is not used in anyway
- Request MUST be sent within 5 days from the receipt of package.
For damaged products or products that are different from your order, please email our support team at thepetheavenhelp@gmail.com and include the following details in your email:
- Reason for refund
- Picture/Video of the product you received
- Order Number
Once we receive your email we will get back to you within 24 hours and if we have verified your request, we will ship the correct product for free. We will not be able to issue a full refund.
We don't provide Refunds in case the order is shown to be delivered by the tracking number but customer didn't receive it. As it relates to possibilities of package theft that we are not responsible of.
For more information, email us at thepetheavenhelp@gmail.com.
Shipping Policy
We take pride in offering a reliable and efficient shipping process to deliver your orders in a timely manner. Our shipping policy is designed to ensure that you receive your products within 7 to 12 working days from the date of purchase. Here's what you need to know:
Processing Time: Upon placing your order, our team will start processing it within 1 to 3 business days. During this time, we will verify your payment, check the availability of the items, and prepare your package for shipment. Rest assured that we strive to process your order as quickly as possible to minimize any delays.
Shipping Time: Once your order has been processed, it will be shipped using our trusted shipping partners. The estimated shipping time within the working days is 7 to 12 business days. Please note that weekends and public holidays are not considered working days and may add to the overall delivery time.
Tracking Your Order: To keep you informed and provide peace of mind, we offer order tracking for all packages. As soon as your package is dispatched, you will receive an email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment until it reaches your doorstep.
Partial Shipments: For orders containing multiple items, they may be shipped separately to ensure faster and more efficient delivery. Don't worry; you will receive individual tracking numbers for each package.
Shipping Costs: We aim to offer competitive shipping rates for all our customers. The shipping costs are calculated based on your location and the weight of the items in your order. You will be able to view the exact shipping fees during the checkout process before finalizing your purchase.
Shipping Restrictions: While we strive to provide worldwide shipping, there might be certain remote locations or international destinations that are not covered under our shipping network. If you have any concerns about your shipping address, please reach out to our customer support team before placing your order.
Order Changes and Cancellations: If you need to make changes to your order or cancel it, kindly contact us as soon as possible. While we will do our best to accommodate your request, please note that once the order is shipped, changes may not be possible.
Delays and Exceptions: While we work diligently to meet our shipping commitments, unforeseen circumstances such as natural disasters, extreme weather conditions, or other events beyond our control may cause delays. In such cases, we will keep you informed about any potential delays and work towards resolving the issue promptly.
If you have any questions or require further assistance regarding our shipping policy or your specific order, don't hesitate to contact our friendly customer support team.
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Frequently Asked Questions
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Rest assured, your payment information is encrypted and secured to protect your privacy.
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the delivery status of your package.
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return the products within 30 days of delivery for a refund or exchange. Please review our Return Policy for detailed information and instructions.
The delivery time depends on your location and the shipping method chosen. Typically, orders are processed and dispatched within 1-3 business days. Once shipped, domestic orders usually take 3-7 business days to arrive, while international orders may take longer.